Returns & Exchanges

At NotebookTherapy, we want you to be completely in love with your stationery; if you are not satisfied, you can return your unused items within 30 days of delivery. We offer a straightforward return process to ensure your shopping experience remains as peaceful as our aesthetic.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and the reason for your return to receive a Return Authorization and the correct warehouse address.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all journals, pens, or accessories are unused and in their original, sellable condition.

• 3.
  Ship the Items

  Send your package back to us using a trackable shipping service; please keep your tracking number as we cannot be responsible for lost return shipments.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.